Tag - Agentic AI

Agentic AI: The New Era of Autonomous Decision-Making

Introduction Artificial Intelligence is undergoing a transformative evolution with the emergence of Agentic AI—systems that operate autonomously, make complex decisions, and execute multi-step workflows without constant human oversight. Unlike reactive chatbots or rule-based automation, Agentic AI proactively plans, adapts, learns, and collaborates to achieve defined goals. In 2025, Agentic AI is...

Read more...

The Agentic AI Mirage in Big Box Retail: Why True Transformation Lies Beneath the Surface

From AI-powered chatbots to loyalty program personalization, big box retailers seem convinced they are riding the wave of digital transformation. Metrics look promising—faster query resolutions, higher customer satisfaction (CSAT) scores, and increased participation in digital rewards. On paper, the future of retail appears automated, intelligent, and profitable. But here’s the hidden...

Read more...