When summer arrives, higher education institutions in both the UK and the US face intense seasonal challenges. In the UK, UCAS Clearing becomes the busiest time of year, with record-breaking volumes of applications. In 2023 alone, more than 38,000 UK students secured university places through Clearing—a 14.6% jump from the...
From AI-powered chatbots to loyalty program personalization, big box retailers seem convinced they are riding the wave of digital transformation. Metrics look promising—faster query resolutions, higher customer satisfaction (CSAT) scores, and increased participation in digital rewards. On paper, the future of retail appears automated, intelligent, and profitable. But here’s the hidden...
Artificial Intelligence in higher education is no longer a futuristic idea. From predictive enrollment tools and AI-powered advising nudges to automated grading assistants, Agentic AI solutions are being piloted across universities. They promise efficiency, personalization, and better support for students and faculty. But here’s the reality: many of these platforms remain...
Imagine this: A customer logs in to report the passing of a loved one. They need to initiate a life insurance claim—one of the most sensitive and emotionally difficult transactions a person can experience. But the first “agent” they meet isn’t a human. It’s an AI-driven digital assistant.It knows the steps....
AI has become an integral part of modern eCommerce, but real-world adoption often reveals critical blind spots. While businesses have invested in AI-powered tools, most implementations stop at automation rather than delivering true intelligence. At Pure Technology, we believe solutions like agentic AI can bridge these gaps—transforming disconnected processes into...
Fraud in financial services has evolved into one of the most critical risks of our time. What was once opportunistic crime has now transformed into an organized, scalable, and highly sophisticated industry powered by emerging technologies. According to UK Finance, fraudsters stole £1.17 billion in 2023, with banks managing to block...
Artificial Intelligence (AI) is no longer a futuristic concept for the insurance industry—it’s a strategic priority. Yet despite growing investment and enthusiasm, adoption at scale continues to lag. A 2025 report by Yooz highlights the challenge: 1 in 7 employees refuse to use new workplace tools, while 39% remain reluctant...
Introduction The financial technology (fintech) industry is transforming at lightning speed, and outsourcing has become one of the smartest ways to keep up. Whether you’re a startup launching an MVP or an established fintech company scaling globally, outsourcing development in 2025 is no longer just a cost-cutting measure—it’s a strategic growth...
Corporate training has come a long way from static PowerPoints and classroom-style sessions. Today, Artificial Intelligence (AI) in eLearning is reshaping how enterprises train, engage, and upskill their workforce. Take Walmart, for example. The retail giant introduced AI-driven VR training for over 2 million employees and cut training time by nearly...
